Problems with your order? We’re always here to help

Did you receive broken panels? Was there a shortage on your order, or did it get lost? Tell us what happend in details, and we’ll take care of the rest.

What happened to your order?

Solar equipment arrived broken, dented or scratched
You received less items than we shipped to you
Lost order
No news about your shipped order for a week or more

How does it work?

  • Report a problem
  • Wait for A1SolarStore decision
  • Get a discount, refund or replacement