Happy Holidays! We're processing all orders, but shipments may experience delays due to high volume.

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Problems with your order? We’re always here to help

In accordance with Term and Conditions, your claim can be processed only if submitted within 24 hours of signing the delivery slip.

What happened to your order?

Damage
Solar equipment arrived broken, dented or scratched
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Shortage
You received less items than we shipped to you
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Lost order
No news about your shipped order for a week or more
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How does it work?

  • Report a problem
  • Wait for A1 SolarStore decision
  • Get a refund